Powr Labs Bluetooth Heart Rate Monitor Armband – ANT Heart Rate Monitor, Armband Heart Rate Monitor For Wrist Bluetooth Wrist Heart Rate Monitor Works with Peloton Polar Wahoo Whoop Strava Garmin Apps

Decent Product – but instructions are severely lacking for Peloton. If a product “claims” to work with a product and has it in their instructions, and if the instructions are followed to the letter – IT SHOULD WORK OUT OF THE BOX. It didn’t. I tried to connect to my Peloton multiple times using their directions – it never connected. I contacted the manufacturer and they were VERY responsive , and after a few emails they forwarded to me the CORRECT procedure for pairing the device with the Peloton. I am giving them 4 stars mostly for the customer service – I would have given 5 because the product actually is pretty good – I just was a little frustrated with their docs being inaccurate.For those of you with a Pelton – new gen or old – you cannot pair this device using the Bluetooth menu, you must go into the “Heart Rate Monitor” menu on the Modal Dialog that pops up when you join a class. Why that is not in the instructions I don’t get, but using that method I was able to connect my device to my Peloton. The video on their website is inaccurate as well.

Stopped working on my Peloton Bike. March 10, 2023To all I have revised my previous Amazon survey and review on my PowrLabs HRM. I am a happy customer. I have received overwhelming and very helpful technical support from the PowrLabs tech team. The most surprising aspect of this review process from previous unfavorable review was the very understanding and most accommodating support from the Founder and Owner of the company. I experienced the most gracious, top to bottom, technical support I ever received. My PowrLabs HRM is successfully paired and working as expected. It’s the most cost-effective device of its kind. I am a happy customer.November 2022, I received my Powrlab Heart Rate Monitor (wrist, arms) version. I was able to easily setup the device and configure to my Peloton Exercise Bike. As of last week, it stopped working and a brief hiatus from my Peloton Bike exercises, I was no longer able to view the Powrlabs heart monitor rate displayed on my Peloton bike table nor my TV. Today, I called Peloton Tech Support, after many logistical and basic troubleshooting steps, there was No change. I would return the device, but I am just passed my return day “window” date January 31, 2023.I have updated my firmware and I managed to revert to a previous firmware version, with the help of Peloton tech support. After recycling the power on the bike, I managed to pair the heart monitor to the Peloton Tablet, Apple Watch (the two device limit).All should be working, as I have previously experienced, all except the Powrlabs monitor readings not being displayed on any device.If I did not have the good professional Peloton tech support, I would have felt, somehow Peloton blocked the pairing of the block, so I would purchase their heart monitor, but I have enough technical experience to know this is not the case. So, I will continue to try and get this device to work.

Simple to use. Super easy to pair to peloton – just used video on their website and had in done in under a minute! Works great with a comfy band!

So far so good – pairs well with Garmin device and stays connected. We’ve had some issues with previous forearm heart rate monitors, but so far so good with this device by Powr Labs…connected immediately to my Garmin 530 (for cycling) and maintains connectivity the entire ride…and seems to give accurate HR measures…(I tested it against a wrist based watch – same values). Easy to activate…just have to remember to turn it off after rides…gives a short vibration to let you know it is off. Easy to charge. I’m super happy at this point – having used it now for 10 days!

Worked great then stopped working. Pros: small, charges easily, long battery life and connectivity is great with my Garmin bike computerCons: band only fits your forearm–too small for bicepAfter 5 month of ownership the HRM stopped working. The battery indicates full charge but turning on results in auto shutoff in 5 seconds. no matter what I tried each time it starts and shuts off. Reached out to POWRLABS and was contacted by Nina and she gave me a few things to try to get it to work. So far it has been the only customer support. Amazon will not accept refund. Only one data point and maybe mine was a lemon but I ordered a different manufacturer this time (Polar) and hoping for better results from a larger company. I went with the 2 year protection on the new HRM and would recommend if you get this HRM get the protection plan as well.UPDATE: I updated the overall rating to 3 stars. Contacted the folks at POWRLABS and after a few email exchanges they were generous to refund my purchase. Excellent customer service and sending me another replacement to try again. Perhaps mine was just a fluke and failed prematurely.