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Frequently Asked Questions about TVC Mall and Coupon Tips:
1. How can I get a discount on my first purchase from TVC Mall?
- Subscribe to the TVC Mall newsletter and receive 3% off your first purchase, along with exclusive access to new products and promotions.
2. What are TVC Points and how can I redeem them?
- Register as a customer and earn TVC Points for your purchases. These points can be redeemed at specific thresholds to receive TVC Mall gift cards.
3. Is there a referral program at TVC Mall?
- Yes! Refer friends to TVC Mall and receive a gift card worth up to $100 as a token of appreciation.
4. How can I find last-minute deals on discontinued products?
- Explore the clearance section of TVC Mall's website for fantastic discounts on products that are no longer being produced.
5. Where can I find the latest discounts and coupons offered by TVC Mall?
- Visit the Discounts & Coupons page on the TVC Mall website to view and take advantage of the latest offers.
6. How can I stay updated on new deals and coupons from TVC Mall?
- Follow TVC Mall on social media platforms to be the first to know about new deals and coupons available at tvc-mall.com.
7. Are there fast shipping options available?
- Check out the Flash Shipping section on the website to choose from a wide selection of items that all ship within 24 hours of purchase.
Shipping and Return Information:
- Most orders from tvc-mall.com ship within one to three business days. Customized products may take longer to ship. Shipping costs are calculated based on your distance from TVC Mall's fulfillment center in China.
- For returns, send the items back to TVC Mall within 14 days of receipt to be eligible for a refund. Refund requests are typically processed within three days of the return package being received. Please contact TVC Mall customer support for assistance and note that return shipping costs are the responsibility of the customer.
How to Redeem a TVC Mall Promo Code:
- Add the desired items to your basket and proceed to checkout on tvc-mall.com. On the first screen of the checkout process, you'll find a text box labeled "Apply Coupon Code." Enter your promo code exactly as shown, including capitalization and spelling. Click "Apply" to redeem the code and enjoy the discount applied to your total order cost.
Contact TVC Mall Customer Support:
- If you have any inquiries regarding your order, you can reach out to TVC Mall customer support by placing an international call to their Hong Kong offices at +86-755-28416521 Ext. 8033. You can also send an email to [email protected] or fill out a contact form. Live chat support is also available for immediate assistance.
